Privacy, clearly explained.
This policy explains how UMA Print may collect, use, share and protect information when you browse our website, create an account, upload artwork or place an order.
Last updated: November 4, 2026
1. Information We Collect
Depending on how you use our website, we may collect:
- Contact details: name, email, phone, company and billing or delivery addresses.
- Account details: login-related details, preferences and saved account information.
- Order information: items, customization options, transaction references, order history and shipping details.
- Artwork and files: logos, photographs, designs, text, print files and other content uploaded for quotes, proofs, production or support. These files may contain personal information.
- Website data: IP address, browser/device information, logs and cookie-related information collected by enabled tools.
Payment information may be handled by third-party payment processors.
2. How We Use Information
We may use information to process and ship orders; create accounts; prepare quotes, proofs and custom products; communicate with customers; support artwork preparation; maintain security; prevent fraud; improve site performance; fulfill legal obligations; and send marketing where permitted.
3. Artwork and Uploaded Content
Submitted artwork may be processed by our website, design tools, support team and fulfillment partners as necessary to provide the requested service. Please avoid uploading highly sensitive information unless you have confirmed appropriate handling arrangements.
Submitting a file does not by itself transfer ownership of the original artwork to UMA Print.
4. Cookies and Analytics
Cookies and similar technologies may support account login, shopping carts, checkout, security, site preferences and, where configured, analytics or advertising measurement. Disabling essential cookies can affect site functionality.
5. Information Sharing
We may share information with providers involved in payments, hosting, production, apparel decoration, fulfillment, shipping, support and other requested services. We may also disclose information when legally required or to address suspected fraud or security incidents.
6. Security
We use safeguards intended to protect personal information, but no internet or storage system can be guaranteed completely secure. Contact us promptly if you believe your account or information has been compromised.
7. Data Retention
Personal information and customer files may be kept as needed for order fulfillment, support, legitimate business records, legal requirements and dispute resolution.
8. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have rights to access, correct, delete, or obtain information about certain personal data, and to opt out of specified uses. Some requests may require identity verification or be subject to legal exceptions.
To submit a request, contact customerservice@umaprint.com. You may unsubscribe from promotional email using the link in those messages.
9. Third-Party Services
Links and integrations may lead to third-party websites and services that have their own policies. Please review those notices when applicable.
10. Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review the matter.
11. International Visitors
If you use the website from outside the United States, information may be processed in the United States or other locations where service providers operate.
12. Policy Updates
We may update this policy as practices or legal requirements change. Revised terms will be posted with a new update date and additional notice when required by law.
13. Contact
UMA Print
Website: www.umaprint.com
Email: customerservice@umaprint.com